Help centre

How can we help?

The Air-M ERP User Manual, from your first data import to payroll and tax. Inside the app, click Tanya Air-M to ask directly.

Full manual (print / PDF)

Getting started

Getting started with Air-M

Create a company account, sign in, find your way around the main screen, search, and understand user roles.

Free 48-hour trial

How the free trial works, what you should and should not enter, what happens after 48 hours, and how to subscribe.

Moving to Air-M and importing data

Import your chart of accounts, vendors, customers, items and opening balances from Excel (CSV), and how to read import errors.

Team, settings and your account

Adding colleagues, changing roles, removing access, the PO approval limit, data access for the AI assistant, two-step login, and changing your password.

Your data, exports and daily backups

Download all your data at any time, set up daily backups to your company's own Google Cloud account, and recover data without Air-M.

Approvals

What needs approval, who can approve each kind of request, and how to approve or reject.

Air-M on your phone (Android)

Approve requests, check and scan stock, and see your own payslips from an Android phone.

Modules

Finance

Receivables and customer payments, payables and vendor payments, manual journals, trial balance, profit and loss, PPN, and Coretax tax invoice export.

Bank reconciliation

Import bank statements (CSV) from BCA, Mandiri, BRI, BNI and other banks, match them automatically with the ledger, and book bank charges.

Supply chain and purchasing

Items, stock counts, purchase orders from creation to receiving goods, and vendors.

Multiple warehouses and barcodes

Stock per warehouse, transfers between warehouses, stock counts per warehouse, and scanning barcodes with a phone camera or USB scanner.

AI + Supply Chain

Stock health score, dynamic safety stock, reorder points, automatic purchase suggestions and demand anomaly detection.

Sales and customers

Customers, credit limits, sales orders, and delivery and invoicing in one step.

Printing documents and sending them by WhatsApp

Quotations, sales orders, delivery notes, invoices and purchase orders as A4 PDFs you can send by WhatsApp.

Manufacturing

Bills of material, work orders from plan to completion, reporting production output, and material planning.

Human Capital, leave and payroll

Employee records, leave requests and balances, the monthly payroll steps with BPJS and PPh 21, payslips and the bank transfer file.

Projects

The project flow from opportunity to closing, milestones billed as invoices, direct costs, and budget versus actual.

Fixed assets

The asset register, monthly straight-line depreciation, maintenance schedules, and disposals with a gain or loss.

R&D and collaboration

Product projects with stage gates, R&D spend, engineering changes, announcements and team tasks.