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Approvals

What needs approval, who can approve each kind of request, and how to approve or reject.

Every request that needs a decision, from every module, comes together in one place: Approvals in the Portal menu. The red number in the menu shows how many are waiting for you. The same requests also appear on the Workbench in the Waiting for approval panel.

What needs approval

RequestWhen
Purchase orderWhen the PO total (including PPN) is above the company's approval limit. The default is Rp 5,000,000; an owner or admin can change it in Team & settings. POs below the limit are approved straight away.
Customer credit limitEvery credit limit increase, whatever the amount
Employee leaveEvery leave request
Engineering changeEvery R&D change before it can be released

Who can approve

Each kind of request is decided by the matching roles:

RequestWho can approve
Purchase order above the limitFinance, Admin, Owner
Customer credit limit increaseFinance, Admin, Owner
Employee leaveHR, Admin, Owner
Engineering change (ECN)Engineering, Admin, Owner

Requests that are not yours to decide are still visible under Waiting for others, together with who can decide them, but without Approve/Reject buttons. A person cannot approve their own request, except the owner. Ask another colleague with the right role to decide.

HR posts and pays payroll, but cannot post manual journals, pay vendors, record customer receipts or book bank statement lines; those belong to Finance.

How to decide

In Approvals, under Waiting for you, click Approve or Reject on the request. The decision takes effect immediately:

  • An approved PO is ready for its goods to be received (Receive goods); a rejected one stops.
  • An approved credit limit applies from the next delivery.
  • Approved leave is taken from the leave balance; rejected leave gives it back.
  • An approved engineering change can be released (Release).

The latest decisions appear under Recently decided, and all of them are kept in the audit trail with who decided and when. A request that has already been decided cannot be decided again ("This request was already approved").